Using Emotional Intelligence to be happier at work

Use fresh eyes to see your situation from a different perspective by using your emotional intelligence to make a change. Emotions are smart. Identifying them, Using them, Understanding them and Managing them can improve your health and transform your life.

Work ain’t nothing but a job

It doesn’t seem to make a difference where you are located in the world; if your job requires you to work with people, then learning to deal with your emotions and the way other people’s emotions effect you is critical to your health. Every day is not a Friday so finding a way to make it through the week without giving yourself a stomach ulcer or other stress related dis-eases is vital!

It’s not me, it’s them

Trust me, I understand. S/he is a nightmare; s/he is prejudice, they are incompetent; they are a bully; they just don’t get it; I’m better than this. I’ve heard myself say these things before but once I realised I was deciding (yes, deciding) to stay because I was getting something out of it, I turned to my emotions to see if I could find out why.

If it was that bad I would leave, right?

The saying – ‘It takes one to know one’, is a great reminder that in order to identify these traits in others, we often are able to identify them in ourselves first. Being aware of why we feel the way we do about someone, and what triggers an unhealthy response in you is half the battle to making a decision. An emotionally intelligent decision – to deal with what you can control – your our own emotions and behaviour.

There can be only one permanent revolution , a moral one; the regeneration of the inner man. How is this revolution to take place? Nobody knows how it will take place in humanity, but every man feels it clearly in himself. And yet in our world everybody thinks of changing humanity, and nobody thinks of changing himself.

Leo Tolstoy


Put yourself to the Emotional Intelligence test

Professor Robert Plutchik , a psychologist who specialised in the study of emotions considered there to be eight primary emotions – anger, fear,sadness, disgust, surprise, anticipation, trust, and joy. He created a ‘wheel of emotion’ to articulate how these primary emotions can merge together to create other emotions and can act as triggers for our behaviour.

Next time you find yourself in an emotionally challenging situation at work – take a deep breath and take a moment to gather the data from your emotions. Identify your emotions. What are you feeling? What triggered that feeling? Was it the person, the situation or something you are doing or haven’t done that is motivating you to stay or making you feel trapped in your situation?

See if you can identify your emotion on Plutchik’s ‘wheel of emotion’ starting from the outside of the wheel working inwards.


Use Fresh Eyes to make a change…

Once you know what is triggering your emotional response; you can use that information to see the situation with fresh eyes, understand why you ‘really’ feel this way then make a decision to find the help and tools you need to empower yourself to make a change.

Find out more about emotional intelligence by watching a presentation by one of the authors of ”The Emotionally Intelligent Manager’ Dr David Caruso by clicking here


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